LATEST UPDATE : 11TH NOVEMBER 2020

Dear customers,

Due to the COVID-19 pandemic, the mail service from the Japan Post is DELAYED OR IS TEMPORARILY STOPPED TO MANY COUNTRIES because of the reduced number of flights.

Please, expect your order to take much longer time than normal to arrive and please be patient.
Refer to the list below to know your country’s situation.

Following this situation, My Japan Box is offering from now an upgrade to overcome the suspension of delivery of the Japanese Post Office thanks to DHL to the USA, Australia and others blocked countries. This upgrade is not mandatory, you can wait if you want.⁠

⬇️ How does it work ?⬇️⁠

1) Go to My Japan Box website’s upgrade page
2) Select the product⁠
3) Connect to your personal account and process to the next steps⁠
OR⁠
3) IF YOU DON’T HAVE A PERSONAL ACCOUNT and still doesn’t want one, please add your reference number in the notes section. IF YOU DON’T, WE CANNOT PROCESS TO THE UPGRADE. ⁠
4) We’ll check your order and process to the upgrade as soon as possible.⁠

Unfortunately this is a difficult period for each one of us and our team have no control over how long your order takes to arrive because it depends on Japan and others countries decisions.

Europe

Infos

 No service
 Operational but delayed
CountrySALAir MailEMS
Albania
Armenia
Austria
Azerbaijan
Belarus
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Faroe Islands
France
Georgia
Germany
Greece
Greenland
Hungary
Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Moldova
Montenegro
Norway
Poland
Portugal
Romania
San Marino
Slovakia
Slovenia
Spain
Sweden
Switzerland
Turkmenistan
Ukraine
United Kingdom
Vatican

 

North, Central and South America

Infos

 No service
 Operational but delayed
CountrySALAir MailEMS
Anguilla
Antigua and Barbuda
Argentina
Aruba
Bahamas
Bonaire, Saba and Sint Eustatius
Brazil
British Virgin Islands
Canada
Cayman Islands
Costa Rica
Cuba
Dominica
Dominican Republic
El Salvador
Grenada
Guyana
Jamaica
Martinique
Nicaragua
Paraguay
Puerto Rico
Saint Christopher and Nevis
Saint Lucia
Saint Maarten
Saint Vincent
Trinidad and Tobago
Turks and Caicos
United States of America
Uruguay

 

Oceania

Infos

 No service
 Operational but delayed
CountrySALAir MailEMS
American Samoa
Australia
Christmas Island
Cocos (Keeling) Islands
Cook Islands
Fiji
French Polynesia
Guam
Kiribati
Marshall Islands
New Caledonia
New Zealand
Northern Mariana Islands
Saipan
Wake Island
Wallis and Futuna